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SHIPPING
Currently we only ship within Australia. We use Fastway Couriers & use Australia Post for remote areas.
We pride ourselves in shipping your order within 24 hours.
Please see the maps below for specific delivery times to your area.
A tracking number will be emailed to you once your order has been dispatched.
We are happy to answer any questions you may have, please call us on (03) 9898 9135 during office hours or email us anytime at info@ninakay.com.au |

REFUNDS & EXCHANGE ON FULL PRICE ITEMS
If for any reason your purchase does not take your breath away you can return it free for a full refund or exchange within 30 days.
We offer FREE return shipping both ways. So we've got you covered if you order the wrong size.
Please ensure your returned purchase does not have any stains, odours and has not been worn apart from a try on basis.
Simply return your items by Australia Post and we will refund you the postage costs upon arrival.
Please refer to the Returns & Exchanges sheet included within your parcel.
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REFUNDS & EXCHANGE ON SALE & CLEARANCE ITEMS
We do not accept returns on sale or clearance items. |
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